mg999 Terms & Conditions
Please read all the terms below carefully before using this platform — they form a legal agreement between you and mg999.
These Terms & Conditions ("Terms") form a binding agreement between the mg999 platform — operated through the website https://mg999.mom — and each player ("User") who uses its services. By registering on this platform or using any of its services, you are considered to have expressly accepted all the terms set out below.
These Terms are written in Bengali and apply to players in Bangladesh. mg999 reserves the right to change or amend these Terms at any time. Any changes will take effect as soon as they are published on the website. It is therefore recommended that you visit this page regularly.
General Provisions
1.1 Eligibility
To be eligible to use the mg999 platform, you must meet the following conditions:
- You must be at least 21 (twenty-one) years of age.
- You do not reside in a jurisdiction where online betting is completely prohibited.
- You are acting on your own behalf and not as a representative of any third party.
- You have never previously held an account that was banned or permanently closed by mg999.
- You have registered by providing a true and complete identity.
1.2 Account Registration
Each user may open only one account. Multiple accounts created by the same person ("multi-accounting") are strictly prohibited by mg999. If such activity is detected, all associated accounts will be closed immediately and balances may be forfeited.
All information provided at the time of registration — name, mobile number, and payment method details — must be accurate and kept up to date. If any information changes, our support team must be notified immediately.
Account Security
2.1 Protection of Login Details
It is your responsibility to keep your mg999 account password and login details completely confidential. Do not share your password with anyone. You will be held responsible for all activity carried out through your account.
2.2 Unauthorized Access
If you suspect any unauthorized access to your account or a security breach, notify our support team immediately. mg999 will not be liable for any loss resulting from failure to report in a timely manner.
- Use a strong password — at least 8 characters, including uppercase letters, numbers, and special symbols.
- Avoid logging in on public Wi-Fi networks.
- It is recommended that you change your password regularly.
- mg999 will never ask for your password via email or message.
Deposit & Withdrawal Policy
3.1 Deposit Terms
To deposit funds at mg999, we currently support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount is ৳300 for each method.
3.2 Withdrawal Terms
The following conditions apply for a successful withdrawal:
- The minimum withdrawal amount is ৳500.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawal requests are generally processed within 5–30 minutes.
- Withdrawals will be held if any active bonus wagering requirement has not been met.
- Additional documents may be requested for identity verification if needed.
3.3 Deposit & Withdrawal Currency
mg999 processes all transactions in Bangladeshi Taka (BDT/৳). Your account balance, bonuses, and winnings will always be displayed in Bangladeshi Taka.
Bonuses & Promotions
4.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a bonus of ৳1,200, making the total balance ৳2,200. Depositing ৳10,000 or more gives the maximum bonus of ৳5,000, making the total balance ৳15,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering is calculated based on the bonus amount only, not the combined total of the deposit and bonus. Example: ৳1,200 bonus × 20 = a total of ৳24,000 must be wagered before the bonus winnings can be withdrawn.
- The wagering requirement must be met within 30 days of claiming the bonus.
- A maximum bet limit applies when using bonus balance — contact our support team for details.
- The bonus contribution may differ for certain games.
- Any attempt to claim bonuses from multiple accounts will result in the bonus being cancelled.
4.3 VIP Program
mg999's VIP program has four tiers. Weekly cashback is provided at each tier:
- Bronze: Up to 0.4% weekly cashback.
- Silver: Up to 0.8% weekly cashback.
- Gold: Up to 1.1% weekly cashback.
- Platinum: Up to 1.5% weekly cashback.
Fair Play Policy
5.1 Prohibited Activities
The following activities are strictly prohibited on the mg999 platform, and any violation may result in account closure and balance forfeiture:
- Manipulating bonus requirements or deliberately using risk-free betting strategies ("arbitrage").
- Using automated software, bots, or any technology that simulates human play.
- Deliberately exploiting any technical glitch or software bug on the platform.
- Using mg999 for money laundering or any illegal financial activity.
- Colluding with other players to gain an advantage over the system.
- Creating an account using false or misleading information.
5.2 Fraud Prevention
mg999 uses SSL encryption and advanced security technology to keep all transactions secure. We regularly monitor for any suspicious activity and reserve the right to verify or temporarily suspend an account when necessary.
Betting Rules
6.1 General Betting Terms
The following general rules apply to betting activity on mg999:
- Once a bet is confirmed, it cannot be changed or cancelled.
- mg999 reserves the right to cancel a bet that was incorrectly confirmed due to a technical error.
- If a match or event is cancelled, the stake for the related bet will be refunded.
- mg999 reserves the right to set or change betting limits at any time.
6.2 Sports Betting
Sports betting covers markets across various sports including cricket, football, and kabaddi. For example — a Bangladesh vs India match may offer markets such as top run scorer, match winner, or toss winner. However, we do not directly publish any live match fixtures, dates, or current odds — players can view these in real time on the site during a session.
6.3 Casino Games
Casino games use RNG (Random Number Generator) technology, which ensures the fairness of game outcomes. mg999 always follows a fair play policy and works with reputable game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and others.
Limitation of Liability
7.1 Service Interruptions
mg999 strives to maintain the highest standard of service. However, mg999 will not be liable if the service is temporarily unavailable due to technical issues, server maintenance, or any other unforeseen reason.
7.2 Third-Party Software
mg999 uses software from third-party game providers. mg999 is not directly liable for any errors or issues on these providers' platforms, but we will always try to assist in resolving problems.
7.3 Player Responsibility
Gambling carries financial risk. Each player is fully responsible for their own decisions and bets. mg999 believes in responsible gambling and advises players to play within their means.
Privacy & Data Protection
8.1 Data Collection
mg999 collects personal information during registration and transactions. This includes name, mobile number, payment method details, and usage history. This information is used for service delivery, fraud prevention, and legal compliance.
8.2 Data Sharing
mg999 does not sell your personal information to third parties. However, information may be shared in the following cases:
- With the relevant payment service provider for payment processing.
- To respond to lawful requests from legal authorities.
- With approved security partners to assist in fraud prevention.
Termination & Changes to Terms
9.1 Account Closure
Users may voluntarily close their account at any time by contacting our support team. It is recommended that you withdraw any available balance before closing your account.
9.2 Termination by mg999
mg999 may temporarily suspend or permanently close an account for any of the following reasons:
- Violation of any clause of these Terms.
- Suspicion of fraud or illegal activity.
- Opening an account using false information.
- To comply with legal or regulatory requirements.
9.3 Changes to Terms
mg999 reserves the right to change these Terms at any time without prior notice. Continuing to use the platform after updated Terms have been published on the website will be taken as acceptance of the new Terms. It is therefore recommended that you check this page regularly.
Contact & Support
If you have any questions or complaints about these Terms, please get in touch with us. The mg999 support team is available seven days a week, twenty-four hours a day to assist in both Bengali and English.